oDi_W Posted July 19, 2011 Share Posted July 19, 2011 (edited) HI!I made this thread to discus the problems some of us are experiencing with their new, top of the line, expensive, hardware.Please take this thread seriously since it can help lots op people.If you have some serious difficulties with your PC and want to join this discussion? Please use the following template so we can help you.And please give us as much info as you can to let us help you solve the problem as quick as possible.Hint: some of the advanced info we need (BIOS driver version, GPU driver version etc.) can be found in the start menu and searching for: "System Information" (windows 7).Other info can be found in the Control Panel. if you need any help finding it, state it in the section you need.Here are some handy programs which should help you find that info:CPU-ZGPU-ZEverestExample:BIOS Version: I can't find it. can you please help me finding it?We will respond with a PM so you can alter you post afterwards.Template:[Hardware]Name of OS (x84/x64 optional: version and build).Brand of motherboard and Model.Brand of CPU, speed(if Overclocked/Turbo mode) and model.Brand of RAM, Type, speed, and Model.Brand of GPU and model.Brand of PSU, model and how many watts.[Recommend info]GPU drivers info (numbers)If any, CPU drivers (numbers) Or software from what you think can be helpful.Motherboard drivers (numbers)BIOS VersionAny last changes to your PC (Hardware or Software) since you experiencing your problems[Optional]Is your PC properly grounded?How long you got your OS installed?What was the last update on your PC?How many de-fragmentation did you preform on it?What Virus scanner do you use?Any PCI/PCIe cards in your system?Name any HHD's or SSD's in your system (size and brand are preferable).How is your PC connected to the wall outlet?brand and model of your screen(s).How are your screen(s) connected to your PC?Did you preform any BIOS updates?Here is a example, this will be my entrance to this thread since i'm having slight problems with my PC:I Have the following problem:Every time i want to play a game trough steam it crashes/freezes my PC after about half a minute of actual playing.This happened to me yesterday when i started playing Half Life 2.Its been a while since a gamed but that shouldn't make any difference.After Half life i tried L4D. Which crashed my PC the same as Half life did.Some crash info:Screen turns black and doesn't get any signal from the PC(monitor no connection prompt)Typical HL2 sound loop until i forcefully power down my PC.Same for L4D. Typical HL2 style sound loop until in Force shutdown my PC.Here is some info:[Hardware]Microsoft Windows Ultimate 7 x64 Version 6.1.7600 Build 7600ASUS - Maximus IV Extreme (B3)Intel - Core i7-2600K 4.20Ghz Turbo modeKingston - HyperX DDR3 1600Mhz KHX1600C9D3K4/8GXAMD - Radeon HD 6990Corsair - AX1200 1200W[Recommend info]GPU - 8.861.0.0Software - Intel Management Engine ComponentsMotherboard drivers from disk. Ask for more info if you need it.BIOS American Megatrends Inc. 1204, 2-3.2011No Hardware changes. some minor windows updates. ask for more info.[Optional]Is your PC properly grounded? YesHow long you got your OS installed?About 3 months right now.What was the last update on your PC?Definition Update for Windows Defender - KB915597 (Definition 1.107.1837.0)Installation date: 15-7-2011 15:21Installation status: SuccessfulUpdate type: ImportantInstall this update to revise the definition files used to detect spyware and other potentially unwanted software. Once you have installed this item, it cannot be removed.How many de-fragmentation did you preform on it?3 in total.What Virus scanner do you use? Kaspersky AntiVirus 2010 (from Motherboard Driver Disk/Original)Any PCI/PCIe cards in your system? Only my GPU.Name any HHD's or SSD's in your system (size and brand are preferable)WDC WD3200YSRAID Setup of two WD 320GB drives. Ask for more info if needed.How is your PC connected to the wall outlet?Trough 2 couplers. one coupler has a "KlikAanKlikUit" remote switch.brand and model of your screen(s)? Main Monitor: Iiyama Prolite E2607WS. Second Monitor: EIZO FlexScan L365How are your screen(s) connected to your PC? Main monitor trough a DVI-Displayport converter and secondairy through a VGA-DVI converter.Did you preform any BIOS updates?No.I Hope this was enough info to help me.19/7/2011: After i Ran Furmark windowed and fullscreen, it seems to fixed my problem. CarPileUp and BouweV can confirm this.24/7/2011:Ok. after some thinking and being pissed off, i came to the decision to just re-install a copy of Win7 x64.After that i will only install the drivers needed to play games.(Chipset drivers, Marvel storage driver(RAID) and AMD 6990 drivers)15/8/2011: I recieved my new PSU from Corsair after some mail traffic.From all the way from Hong kong its finally in my PC. i just Played Gmod for a bit and then HL2.exe crashed when i had to much Hunters spawned on the map....Later this week i'll be trying Portal and some other games.I'll keep you up to date! Edited August 15, 2011 by oDi.W Quote Link to comment
CarPileUp Posted July 19, 2011 Share Posted July 19, 2011 (edited) 1 Treid reinstallting your graphics drivers?2 Check your temps (GPU, CPU) while playing.3 run prime95 (In-place large FFTs mode) for testing your CPU / furmark for your GPU (both for at least 2 hours, but not at the same time!)4 Test your RAMs (Memtest 86+)5 do a bios updateStart with number 1. When this won't help then number 2..... and so on...Also, do you only have this problem with valve games? It's been solved.... Edited July 19, 2011 by CarPileUp Quote Link to comment
Cookie Posted July 19, 2011 Share Posted July 19, 2011 Maybe you should add some programs to the topic start like CPU-Z, GPU-Z, everest etc, so people won't have to ask what's in there PC. They don't have to ask, we don't have to answer, it's a win win situation Quote Link to comment
oDi_W Posted July 19, 2011 Author Share Posted July 19, 2011 (edited) - Treid reinstallting your graphics drivers?- Check your temps while playing.Edit: Also, do you only have this problem with steamgames? Yes, Only with Steam games since i only have steam games.Yes and i installed the newest from the AMD's website.But i'll give a second go and check my temps.Thank you!Maybe you should add some programs to the topic start like CPU-Z, GPU-Z, everest etc, so people won't have to ask what's in there PC. They don't have to ask, we don't have to answer, it's a win win situation Good idea!Edit: Added the links! They go directly to the download pages. Edited July 19, 2011 by oDi.W Quote Link to comment
BouweV Posted July 19, 2011 Share Posted July 19, 2011 I remember my PC shutting down at games, it was indeed a temperature problem.(too much dust making my CPU 120Celcius) Quote Link to comment
oDi_W Posted July 19, 2011 Author Share Posted July 19, 2011 I remember my PC shutting down at games, it was indeed a temperature problem.(too much dust making my CPU 120Celcius)i Highly doubt its dust.since my room is pretty much dust free and i work hard to keep it that way.plus my airflow is more then good to prefent dust building up.But, i'll check it right now.The most unlikely thing, will be the likeliest thing to happen. Quote Link to comment
oDi_W Posted July 24, 2011 Author Share Posted July 24, 2011 Ok. after some thinking and being pissed off, i came to the decision to just re-install a copy of Win7 x64.After that i will only install the drivers needed to play games.(Chipset drivers, Marvel storage driver(RAID) and AMD 6990 drivers)I'll keep you up to date! Quote Link to comment
oDi_W Posted July 31, 2011 Author Share Posted July 31, 2011 Well, that didn't help.i came to the conclusion that my PSU was very unstable. so i send it to Corsair as a RMA subject.Hopefully that was the "bug" and when the new PSU comes back my system will be stable again.I'll keep you up to date! Quote Link to comment
Mayco Posted July 31, 2011 Share Posted July 31, 2011 I've had the very same problem with some Dell computer. Caused both the computer and the GPU to crash under even little load (8800GTX at the time). Although that PC used a cheap 400W PSU with very low efficiency (not enough amp on the 12V rail and all that jazz), and not a powerful Corsair.Anyway, good luck with it. Quote Link to comment
terminator Posted August 1, 2011 Share Posted August 1, 2011 When it comes to psu's always go a little above the minimum requirements, does your card require a minimum of 400 watts?get a 450 or 500... else you're bound to get into trouble sooner or later.(also keep in mind cheaper psu's are weaker have shitty effeciency and over time may lose power...) rotorcopter 1 Quote Link to comment
bAsTiNaToR Posted August 1, 2011 Share Posted August 1, 2011 (edited) The minimal recommended system power given by the manufractures applies to cheap PSUs aka. chinabombs. For instance the gtx 580 with a recommended system power of 600 Watt. A 450 Watt brand PSU handles the card without any problems. One of the most important thing is how many ampere it provides on the 12V rail. Btw: He's got a 1,2 kW PSU (oversized, but meh)from Corsair, which is well known for good quality, so it might be a problem with the rails which cannot provide the power, caused by a manufracture error or something else. Lets wait until he gets his PSU back. Edited August 1, 2011 by bAsTiNaToR Quote Link to comment
CarPileUp Posted August 1, 2011 Share Posted August 1, 2011 The minimal recommended system power given by the manufractures applies to cheap PSUs aka. chinabombs. For instance the gtx 580 with a recommended system power of 600 Watt. A 450 Watt brand PSU handles the card without any problems. One of the most important thing is how many ampere it provides on the 12V rail. Btw: He's got a 1,2 kW PSU (oversized, but meh)from Corsair, which is well known for good quality, so it might be a problem with the rails which cannot provide the power, caused by a manufracture error or something else. Lets wait until he gets his PSU back.Exactly. Quote Link to comment
oDi_W Posted August 10, 2011 Author Share Posted August 10, 2011 The minimal recommended system power given by the manufractures applies to cheap PSUs aka. chinabombs. For instance the gtx 580 with a recommended system power of 600 Watt. A 450 Watt brand PSU handles the card without any problems. One of the most important thing is how many ampere it provides on the 12V rail. Btw: He's got a 1,2 kW PSU (oversized, but meh)from Corsair, which is well known for good quality, so it might be a problem with the rails which cannot provide the power, caused by a manufracture error or something else. Lets wait until he gets his PSU back.Indeed. That's why i'm a bit shocked that it was the PSU. i never buy chinabomb PSU's. definitively not for a HD 6990 :')How ever, a Brand PSU of 450W powering a 600W system isn't such a good idea. it may handle it, but not for long. instead, i'd use a 520 Brand PSU. but that's my opinion4 more work days until i get my PSU back (i hope) Quote Link to comment
oDi_W Posted August 15, 2011 Author Share Posted August 15, 2011 Update!Games to play:-Half Life 2-Portal 2-Left 4 Dead 2-Team Fortress 2-Grand Theft Auto: Episodes from Liberty City-Crysis-Crysis 2Software:-GPU-Z-FurmarkAnd some more! Quote Link to comment
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